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Who is Kerekes?
Kerekes is a distributor of quality tools, supplies and equipment for every foodservice establishment.

Who Shops At Kerekes?
Kerekes services every type of Foodservice Establishment. Institutions, Schools, Hotel, Restaurants, Bakeries, & Cooking Schools are some of our customers. Pastry Chefs, Executive Chefs and Gourmet Home Cooks also use Kerekes as a source for all their needs.

Does Kerekes Sell Equipment & Machines also?
Yes, we sell everything from a spoon to an oven. We sell Mixers, Refrigeration, Ovens, Sinks, Tables,Tabletop Machines and Racks, to name a few. We can furnish your entire commercial kitchen.

Does Kerekes buy and sell Used Equipment?
Yes, we do. Kerekes has the largest selection of refurbished Bakery & Restaurant Equipment in New York. Everything is stocked at our 10,000 sq.ft. Used Equipment Warehouse. We also buy used equipment.

Does Kerekes have a Retail Showroom?
Yes, we do. Our 10,000 sq. ft. fully stocked Retail Showroom is located at 6103 15th Avenue .  Brooklyn, NY 11219 . Please click here for directions.

(Note: Our showroom will be closed on Sundays during July & August except for the last sunday of august  8/30/2015)

What are your showroom hours?
Sunday 11:00 AM 4:00 PM 
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 1:00 PM

Click Here for Our Yearly Holiday Closing Schedule



Ordering Information:

What are the shipping costs?
Actual shipping and handling charges are calculated according to the weight of the item(s) in the order. Please see the shipping section below for more information on our shipping policies and options.

Do you charge Sales Tax?
Sales Tax is charged on orders shipped to addresses in NY State.

How fast will I receive my order?
Most orders are shipped within 24 hours after we receive your order. We offer shipping via UPS Ground, 3-day, 2-day and Next day air and Next day air saver. Please see the shipping section below.

What method of payment do you accept?
We accept all major Credit Cards: Master Card, Visa, American Express & Discover.

Can I order by Telephone or Fax?
Yes, you can. To place an order by phone, please call our Toll Free number: 800-525-5556 . You can fax your order to 718-232-4416 .


Shipping Information

 

Processing/Shipping Times:
We currently ship orders during normal business days (Monday-Friday), weekend shipment of orders is currently not available. We make every effort to ship orders within 24 hours of order placement. If your order is placed before 12pm Eastern Time, we will do our best to ship it on the same day. Orders received after 12pm (EST) usually ship the next business day.

For regularly stocked Items that are temporarily out of stock you will be notified via email and we will ship the item as soon as it is in stock. We will not bill you until your item is ready for shipment.

Free shipping offer: Kerekes offers free shipping on orders over $49.99 on most items only to the US 48 Continental

 States. However, certain heavy and bulky items such as rolled fondant, heavy equipment, shelving, etc, are NOT included in this offer. There will be a note in the item description wherever the free shipping offer is not in effect.

 

Shipping costs vary depending on the chosen item(s) and shipping destination. You can estimate your shipping charges on the shopping cart page. If the estimated charges seem excessive, please give us a call at 800-525-5556, as the automated system may sometimes overestimate costs.

We offer the following ways to ship your order:

  1. Next Day Air: features fast, reliable delivery to every address in all 50 states UPS guarantees delivery by 10:30 a.m., noon, or end of day the next business day depending on destination.
  2. Next Day Air Saver: offers an affordable delivery option for those important shipments that require next-business-day delivery, but don't have to be there in the morning. UPS guarantees delivery by 3:00 p.m. or 4:30 p.m. to commercial destinations where UPS Next Day Air delivery is committed by 10:30 a.m. or noon, respectively. Shipments to residential locations within the Next Day Air Saver area are delivered by end of day.
  3. 2 Day  Air: provides guaranteed on-time delivery to every address throughout the United States (excluding intra-Alaska shipments) by the end of the second business day. This service is an economical alternative for time-sensitive shipments that do not require overnight or morning service. UPS 2nd Day Air service provides substantial savings compared to the rates for overnight air service.
  4. 3 Day  Select: The ideal mix of economy and guaranteed on-time delivery, UPS 3 Day Select guarantees delivery within three business days to and from every address in the 48 contiguous states.
  5. Standard Ground shipment : Standard Service - This is our best value shipping service. You will receive your product within 1 to 6 business days depending on location. Please consult the map below.

Note to customers in Hawaii: Standard and Express shipping is not available. Premium shipping of your purchase will take approximately 2-3 days. (please see the free shipping standards for Hawaii & Alaska) 

 International Shipping:
We ship worldwide mostly by USPS or via UPS. Email for rates!!!!!

Proof Of Address: If an order exceeds more than a specific amount that we feel that the only way to ship is with a signature confirmation by the customer to ensure a good relationship, we'll try to contact you with any of such steps that we need to take in advance. 

 

How does my Order Qualify for Free shipping?

In Order to receive free shipping in the order, the item needs to qualify for free shipping.

Items are divided into 3 categories: 

1) Always Free Shipping

2) Qualifies for Free Shipping

3) Does NOT qualify for Free Shipping

Every item is marked with a note into what category that item falls into. The note appears in the listing page and in the item deatils page as well. You'll also find the same note for each item in the cart.

Below see 3 screenshots that identifies each scenario:

 

1) Always Free shipping

2) Qualifies for Free Shipping

 

3) Does NOt Qualify for Free Shipping

 

In order to recieve free shipping there should be either all items in the cart that are scenario #1 which is always free shipping or all items in the cart qualifies for free shipping and the total order is above 49.99

If the item mix in teh cart are combined some that qualify for free shipping and some that don't and the qualified for free shipping items amount for the total above $49.99 there will be shipping charges only for those items that are not qualified for free shipping.

 


Return or Exchange policy: 

 

At Kerekes/BakeDeco, we are committed to finding and bringing to our customers the highest quality product available. Please inspect all merchandise upon arrival.  If you are not fully satisfied with your Kerekes/BakeDeco purchase, please contact us immediately. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.  Customer Returns requests must be initiated by phone or email within 14 days of order receipt.

Item to be returned must be in new condition.  If item has been used, or if seal is broken, it is subject to restocking fee to be determined upon inspection.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price, less shipping charges.  Refunds on returned items will be issued in the same payment form as tendered at the time of purchase.  If payment was made by credit card, we will credit your account once we receive the product.  Please allow 7-10 days for a credit to appear on your credit card statement.  If payment was made by check, the refund will be issued after 10 business days from the date of purchase.

·         Customer Return requests must be initiated by phone or email within 14 days of order receipt

·         Items which are drop shipped are subject to a 20% restocking fee

·         Books & Magazines are subject to a 25% restocking fee

Used Equipment Returns

·         Unless stated in the item description, all used equipment that leaves our warehouse is tested and checked prior to shipping or pickup by customer. Nothing leaves unless it is in good working order.

·         If there is any problem with the condition or workmanship of the item purchased on arrival

·         Please call 800-525-5556 x 203

·         Equipment can be returned up to 10 days from date of receipt

·         Contact us for a Used Equipment RMA

·         Customer is responsible for return shipping costs

·         Item must be in the same condition as when it left our warehouse

 

How to return or exchange an item:

·         To return an item you first need to obtain an RMA (Return Merchandise Authorization) number.

·         To request an RMA number online click here

·         To request an RMA number by phone, call Customer Service at 800-525-5556 or 718-232-7044

·         Place the original package into a shipping carton

·         Please do not place stickers or shipping labels on the original manufacturer’s package

·         The RMA number must be clearly written on the outer box.  If you received a shipping label in the email, print the label and tape it to the carton.

·         Ship the package via insured ground service with a tracking number.  Return shipping charges are the responsibility of the customer.  We are not responsible for lost or damaged packages.

·         You may also return an item to our New York Store

Send pre-authorized returns to:

Kerekes Returns Dept.

6103 15th Ave

Brooklyn NY 11219

E-mail: orders@bakedeco.com 
Toll Free: 800-525-5556 
Phone: 718-232-7044 

 

 Refunds on returned items, less shipping charges, will be issued in the same payment form as tendered at the time of purchase.  If payment was made by credit card, we will credit your account once we receive the product.  Please allow 7-10 days for a credit to appear on your credit card statement.  If payment was made by check, the refund will be issued after 10 business days from the date of purchase.

 

 


Contact Us:



In order for us to better answer your questions, please direct your inquiry to the appropriate destination.

Billing Or Product Inquiries:
For questions about charges we have placed against your account, or for the status of a refund, please contact sales@bakedeco.com.

Order Status Questions:
Please submit all questions related to the status of an existing domestic order or order cancellation requests to orders@bakedeco.com .

Technical Questions:
For questions of a technical nature with regards to our web site, please contact webmaster@bakedeco.com.

By Phone:
Kerekes Customer Service Representatives are available to assist you at our toll free number: 1-800-525-5556                 or our local number 718-232-7044
Customer Service Hours: Monday - Thursday 9-5 EST, Friday, 9:00-1:00 PM EST.

By Fax:
718-232-4416

Mailing Address:
Kerekes Bakery & Restaurant Equipment Inc.
6103 15th Avenue
Brooklyn, NY 11219

 
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