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 Store Information
Ordering
Shipping
Return Policy
Contact Us
Who is Kerekes?
Kerekes is a distributor of quality tools, supplies and equipment for every foodservice
establishment.
Who Shops At Kerekes?
Kerekes services every type of Foodservice Establishment. Institutions, Schools, Hotel,
Restaurants, Bakeries, & Cooking Schools are some of our customers. Pastry Chefs, Executive
Chefs and Gourmet
Home Cooks also use Kerekes as a source for all their needs.
Does Kerekes Sell Equipment & Machines also?
Yes, we sell everything from a spoon to an oven. We sell Mixers, Refrigeration, Ovens, Sinks, Tables,Tabletop Machines and Racks, to name a few. We can furnish your entire commercial kitchen.
Does Kerekes buy and sell Used Equipment?
Yes, we do. Kerekes has the largest selection of refurbished Bakery & Restaurant Equipment in New York. Everything is stocked at our 10,000 sq.ft. Used Equipment Warehouse. We also buy used equipment.
Does Kerekes have a Retail Showroom?
Yes, we do. Our 10,000 sq. ft. fully stocked Retail Showroom is located at 6103-15th Ave. in Brooklyn, NY.
Please click here for directions.
What are your showroom hours?
Sunday: 11 A.M.-4 P.M. (Note: closed on Sundays during July & August)
Monday -Thursday: 9:00 A.M.-5:30 P.M.
Friday: 9:00 A.M.-1:00 P.M.
our show room will be closed for a holiday on Sunday February 28th
Ordering Information:
What are the shipping costs?
Actual shipping and handling charges are calculated according to the weight of the item(s) in the order. Please see the shipping section below for more information on our shipping policies and options.
Do you charge Sales Tax?
Sales Tax is charged on orders shipped to addresses in NY State.
How fast will I receive my order?
Most orders are shipped within 24 hours after we receive your order. We offer shipping via UPS Ground, 3-day, 2-day and Next day air and Next day air saver. Please see the shipping section below.
What method of payment do you accept?
We accept all major Credit Cards: Master Card, Visa, American Express & Discover.
Can I order by Telephone or Fax?
Yes, you can. To place an order by phone, please call our Toll Free number: 800-525-5556. You can fax your order to 718-232-4416.
Shipping Information:
Processing/Shipping Times:
We currently ship orders during normal business days (Monday-Friday), weekend shipment of orders is currently not available. We
make every effort to ship orders within 24 hours of order placement. If your order is placed before 12pm Eastern Time, we will do our best to ship it on the
same day. Orders received after 12pm usually ship the next business day.
For regularly stocked Items that are temporarily out of stock you will be notified via email and we will ship the item as soon as it is
in stock. We will not bill you until your item is ready for shipment.
Free shipping offer: Kerekes offers free shipping on orders over $150 on most items. However, certain heavy and bulky items such
as rolled fondant, heavy equipment, shelving, etc, are NOT included in this offer. There will be a note in the item description wherever the free shipping offer is not in effect.
Shipping costs vary depending on the chosen item(s) and shipping destination. You can estimate your shipping charges on the
shopping cart page. If the estimated charges seem excessive, please give us a call at 800-525-5556, as the automated system may sometimes overestimate costs.
We offer the following ways to ship your order:
- Next Day Air: features fast, reliable delivery to every address in all 50 states
UPS guarantees delivery by 10:30 a.m., noon, or end of day the next business
day depending on destination.
- Next Day Air Saver: offers an affordable delivery option for those important shipments that require
next-business-day delivery, but don't have to be there in the morning. UPS
guarantees delivery by 3:00 p.m. or 4:30 p.m. to commercial destinations where
UPS Next Day Air delivery is committed by 10:30 a.m. or noon, respectively.
Shipments to residential locations within the Next Day Air Saver area are
delivered by end of day.
- 2 Day Air provides guaranteed on-time delivery to every address throughout the United
States (excluding intra-Alaska shipments) by the end of the
second business day. This service is an economical alternative for
time-sensitive shipments that do not require overnight or morning service.
UPS 2nd Day Air service provides substantial savings compared to the rates
for overnight air service.
- 3 Day Select
The ideal mix of economy and guaranteed on-time delivery, UPS 3 Day Select
guarantees delivery within three business days to and from every address in the
48 contiguous states.
- Standard Ground shipment : Standard Service - This is our best value shipping service. You will receive your product within
1 to 6 business days depending on location. Please consult the map below.
Note to customers in Hawaii: Standard and Express shipping is not
available. Premium shipping of your purchase will take approximately 2-3 days.
APO/FPO & PO Boxes:
We currently can only ship to a valid residence or business address and cannot
ship to a PO Box or U.S. military post office box addresses such as APO and
FPO. We are hoping to implement United States Postal Service (USPS) shipping options in the near future.
International Shipping:
We ship worldwide via UPS. We hope to implement USPS shipping for our international customers soon.
Return or Exchange policy:
If for any reason you are not satisfied with an item you received we will exchange the item or
issue a full refund. Items must be in original packaging, if any, and may not be used. We reserve
the right to determine if the item has been used or damaged. All returns must be accompanied
by your invoice/packing slip and reason for return. Some select items are charged a re-stocking fee.
There will be a note in the item description when the fee applies.
Problems, Questions, Suggestions?
If you have any problems with your order, please don't hesitate to contact us.
E-mail: orders@bakedeco.com
Toll Free: (800) 525-5556
Phone: (718) 232-7044
Contact Us:
In order for us to better answer your questions, please direct your inquiry to the appropriate destination.
Billing Or Product Inquiries:
For questions about charges we have placed against your account, or for the status of a refund, please contact sales@bakedeco.com.
Order Status Questions:
Please submit all questions related to the status of an existing
domestic order or order cancellation requests to orders@bakedeco.com.
Technical Questions:
For questions of a technical nature with regards to our web site, please contact webmaster@bakedeco.com.
By Phone:
Kerekes Customer Service Representatives are available to assist you at: 1-800-525-5556
Customer Service Hours: Monday - Thursday 9-5 EST, Friday, 9:00-1:00 PM EST.
By Fax:
718-232-4416
Mailing Address:
Kerekes Bakery & Restaurant Equipment
6103 15th Ave
Brooklyn, NY 11219
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