I've placed orders twice now since discovering this phenomenal store. The pricing is fair, product selection is awesome. I will continue to use Kerekes Bake Deco for many years to come
Veronica S, Wisconsin
I had ordered the panettone molds not realizing that they were too big. I called and see if I could change to smaller sizes and stick on the same 12 pieces. Lisa Weber from the customer service told me the smaller do not come in smaller packages. I asked if I could return them . Lisa was so very kind polite and understanding my predicament. She said yes. She was again very kind in helping me with the Return Label. With my pleasant experience and her excellent service I would definitely shop at BakeDeco and reference it to my friends. Thank you Lisa. You are a great asset and blessing to your company.
Doris Hang, NC
I recently ordered a pair of flour sifters and when they arrived one of them was damaged. The screen was separated from the metal rim for about six inches. I was very discouraged because dealing with a website and doing things on line can be problematic. I was expecting a real hassle with having to repackage and ship the item back. I called the number on my invoice and was connected with Debra. I explained the situation and she asked me to send her a picture of the damage which I did. Much to my surprise I recieved a call from Debra the next day letting me know that a replacement was being shipped. No return hassle no argument just service. Thank you Debra I hope to do business with this company again. God Bless. Robert Collinge Edina Missouri
Robert Collinge, Missouri